Desktop repair Woes? Trust the repair PROS!

Springfield's go-to for desktop computer repair

We Repair desktop computers.
All Day, every day!

Experience the difference a PRO can make

Operating System Reinstall

Wont Power On

No Display or Video

Solid State Drive Upgrades

Crashing

Noisy/Loud Fans

RAM Upgrades

Windows Password Reset

Malware Removal

Data Recovery

No Internet

Motherboard Repair/Replace

Performance Upgrades

the Clear choice for Professional DESKTOP Repair in Springfield

A Customer First approach to Desktop Computer Repair Service.
Fast Turnarounds, Clear Communication, Unmatched Customer Service.

Fast Turnaround Times

We’re committed to delivering fast turnaround times for your Computer Repairs. With our streamlined processes, we can typically complete most repairs within 4-7 business days. However, in situations where parts need to be ordered, there will be a delay in your repair due to shipping (3-7 days). 

Expedited Service Available

real time repair updates

At Springfield PC PROS, we prioritize keeping you informed. Our automated Text Updates ensure you’re in the know at every stage of your repair. Expect clear and timely messages from drop-off to completion, making communication as seamless as our repairs.

Customer review concept picking five stars for great service experience.

Solid Reputation

With a proven track record of delivering top-notch Desktop Computer Repairs and exceptional customer service, we’ve earned the trust of our customers.
Our commitment to excellence is reflected in the positive feedback and reviews from hundreds of satisfied customers. 

When you choose PC PROS, you’re choosing a repair service with a reputation built on expertise, reliability, and customer satisfaction.

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5-Star Google Reviews
Computers Repaired Last Year (2023)
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Combined Years of Experience

your ticket to the fast lane

expedited
service

fast track your repair

Enjoy priority handling and service that’s dedicated to completing your repair as promptly as possible. All without sacrificing our quality standards.

Just let us know you need Expedited Service during Check-in and we’ll take care of the rest!

Hey..Psst..we want to make sure you know:
Most Expedited Repairs can be completed within 1-2 business days. However, due to the complexity of some problems, we are unable to promise or guarantee this timeframe even though we will be working diligently to resolve your issue.

navigate your repair journey

HOW IT WORKS

Drop Off

Stop by our Shop and drop off your computer. Tell us what's going on and one of our friendly staff members will get your computer checked-in for service.

Diagnosis

Typically within 48-72 hours, we are able to start our diagnostic process to thoroughly evaluate your system for issues. This involves a comprehensive assessment to identify any performance issues your computer may also be experiencing.

Estimate

After completing our comprehensive diagnostics we'll send you a message with an estimate that outlines what we found, what we need to do, and what the expected cost will be. We then wait for your permission to get started on service and repairs.

Parts Order

Sometimes a repair will require us to Special Order a replacement part in order to complete your service or repair. Once we have your estimate approval, we'll get parts on order. Most parts arrive within 3-10 business days.

Repair

Once we have your approval, (or when parts arrive), we'll notify you and get started on wrapping up the service and repairs to your unit. This also includes our complimentary Maintenance and Optimization to your system.

Pickup

Once we've completed repairs to your computer, and completed our final system checks, we'll promptly notify you that service is complete and everything is ready for pickup.

WE WORK HARD TO TAKE CARE OF OUR CUSTOMERS

Read some of the great things our customers say about us!
Lauren Lauber
Lauren Lauber
Super friendly, faster than quoted repair. They have an adorable dog!!!
Tristan O'Reilly
Tristan O'Reilly
Great service fast, and quality met up with superior professionalism.. I'm very impressed and grateful that they fixed a crashing desktop and tuned up a new one for me!!
Colton Williams
Colton Williams
I brought my PC in for some upgrades and maintenance and it works better than I could’ve imagined! Thank you all for the quick turn around and the constant communication!
Charlie Rosenbury
Charlie Rosenbury
I can't recommend these guys enough. They were knowledgeable, extremely organized and communicative, and very reasonably priced.
Kirk Haynes
Kirk Haynes
Solid business. Professional and reasonably priced. Will be my go-to computer guys
Aaron Autry
Aaron Autry
Very happy with my order.
Michelle Weisman
Michelle Weisman
Excellent customer service and repair work. I’d highly recommend PC Pros 👍
Leroy Johnson
Leroy Johnson
Great job!
Nate
Nate
I’m very happy I went here, they had a system where it kept you up to date on how the progress was going on the my computer. affordable prices, did general maintenance. Great customer service. And made sure I saw that the computer was working, and was happy with the service. I highly recommend PC PROS
Victor Azoji
Victor Azoji
They did amazing work in fixing my laptop hinges in a timely manner. They also gave text message updates at each stage of check ups and repairs. Totally recommend!