Springfield's laptop repair experts

No-Nonsense Laptop Repair, Just the Way Springfield Likes It

The #1 rated laptop repair shop in Springfield!

Laptop Screen Repair

No Power / Not Charging

Charging Port Repair

Keyboard Replacement

Broken Hinge/Lid

Cooling Fan Replacement

RAM Upgrades

Windows Password Reset

Malware Removal

Battery Replacement

Wi-Fi Not Connecting

Motherboard Repair

Performance Upgrades

What to expect when you drop off your laptop for repair

A Customer First approach to Computer Repair.
Fast Turnarounds, Clear Communication, Unmatched Service.

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Fast Turnaround Times

We’re committed to delivering fast turnaround times for your computer repairs. With our streamlined processes, we can typically complete most repairs within 4-7 business days. However, in situations where parts need to be ordered, there will be a delay in your repair due to shipping (3-7 days). 

In a Hurry? Expedited Service Available

animated text of a chat conversation between a customer and Springfield PC PORS

real time repair updates

At Springfield PC PROS, we prioritize keeping you informed. Our automated Text Updates ensure you’re in the know at every stage of your repair. Expect clear and timely messages from drop-off to completion, making communication as seamless as our repairs.

Customer review concept picking five stars for great service experience.

Solid Reputation

With a proven track record of delivering top-notch laptop repairs and exceptional customer service, we’ve earned the trust of our customers. Our commitment to excellence is reflected in the positive feedback and reviews from satisfied customers. When you choose PC PROS, you’re choosing a repair service with a reputation built on expertise, reliability, and customer satisfaction.

5-Star Google Reviews
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Computers Repaired Last Year (2023)
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your ticket to the fast lane

expedited
service

fast track your repair

Enjoy priority handling and service that’s dedicated to completing your repair as promptly as possible. All without sacrificing our quality standards.

Just let us know you need Expedited Service during Check-in and we’ll take care of the rest!

Hey….Psst!!….we want to make sure you know:
Most Expedited Repairs can be completed within 1-2 business days. However, due to the complexity of some problems, we are unable to promise or guarantee this timeframe even though we will be working diligently to resolve your issue.

navigate your repair journey

HOW IT WORKS

Drop Off

Stop by our Shop and drop off your computer. Tell us what's going on and one of our friendly staff members will get your computer checked-in for service.

Diagnosis

Typically within 48-72 hours, we are able to start our diagnostic process to thoroughly evaluate your system for issues. This involves a comprehensive assessment to identify any performance issues your computer may also be experiencing.

Estimate

After completing our comprehensive diagnostics we'll send you a message with an estimate that outlines what we found, what we need to do, and what the expected cost will be. We then wait for your permission to get started on service and repairs.

Parts Order

Sometimes a repair will require us to Special Order a replacement part in order to complete your service or repair. Once we have your estimate approval, we'll get parts on order. Most parts arrive within 3-10 business days.

Repair

Once we have your approval, (or when parts arrive), we'll notify you and get started on wrapping up the service and repairs to your unit. This also includes our complimentary Maintenance and Optimization to your system.

Pickup

Once we've completed repairs to your computer, and completed our final system checks, we'll promptly notify you that service is complete and everything is ready for pickup.

We also service and repair Desktops, Gaming Computers, and Custom Workstations

Laptop Repair in Springfield is what we do best!

Read some of the great things our customers say about us!
Judy Wood
Judy Wood
These guys are the best! Friendly. Knowledgeable. Professional. They are everything you could want in a service industry. 👍😎
Blake Animate
Blake Animate
this place is really awesome, they repaired my pc quick and cheap and all the people were all really cool
Kevin Ashton
Kevin Ashton
The ownership and staff make your problems their priorities. Brandon solved my issues and had my computer functioning in minutes after my arrival.
Josh Moscicki
Josh Moscicki
They did an amazing and fast job rebuilding and fixing my pc build! Wonderful customer service and genuinely nice people. Would recommend!
Lauren Lauber
Lauren Lauber
Super friendly, faster than quoted repair. They have an adorable dog!!!
Tristan O'Reilly
Tristan O'Reilly
Great service fast, and quality met up with superior professionalism.. I'm very impressed and grateful that they fixed a crashing desktop and tuned up a new one for me!!
Colton Williams
Colton Williams
I brought my PC in for some upgrades and maintenance and it works better than I could’ve imagined! Thank you all for the quick turn around and the constant communication!
Charlie Rosenbury
Charlie Rosenbury
I can't recommend these guys enough. They were knowledgeable, extremely organized and communicative, and very reasonably priced.
Kirk Haynes
Kirk Haynes
Solid business. Professional and reasonably priced. Will be my go-to computer guys
Aaron Autry
Aaron Autry
Very happy with my order.