Springfield's home for quality laptop repair
The #1 rated laptop repair shop in Springfield
the Clear choice for Professional Laptop Repair in Springfield
A Customer First approach to Computer Repair.
Fast Turnarounds, Clear Communication, Unmatched Service.
Fast Turnaround Times
We’re committed to delivering fast turnaround times for your computer repairs. With our streamlined processes, we can typically complete most repairs within 4-7 business days. However, in situations where parts need to be ordered, there will be a delay in your repair due to shipping (3-7 days).
real time repair updates
At Springfield PC PROS, we prioritize keeping you informed. Our automated Text Updates ensure you’re in the know at every stage of your repair. Expect clear and timely messages from drop-off to completion, making communication as seamless as our repairs.
With a proven track record of delivering top-notch laptop repairs and exceptional customer service, we’ve earned the trust of our customers. Our commitment to excellence is reflected in the positive feedback and reviews from satisfied customers. When you choose PC PROS, you’re choosing a repair service with a reputation built on expertise, reliability, and customer satisfaction.
your ticket to the fast lane
fast track your repair
Enjoy priority handling and service that’s dedicated to completing your repair as promptly as possible. All without sacrificing our quality standards.
Just let us know you need Expedited Service during Check-in and we’ll take care of the rest!
Hey….Psst!!….we want to make sure you know:
Most Expedited Repairs can be completed within 1-2 business days. However, due to the complexity of some problems, we are unable to promise or guarantee this timeframe even though we will be working diligently to resolve your issue.
navigate your repair journey
HOW IT WORKS
Stop by our Shop and drop off your computer. Tell us what's going on and one of our friendly staff members will get your computer checked-in for service.
Typically within 48-72 hours, we are able to start our diagnostic process to thoroughly evaluate your system for issues. This involves a comprehensive assessment to identify any performance issues your computer may also be experiencing.
After completing our comprehensive diagnostics we'll send you a message with an estimate that outlines what we found, what we need to do, and what the expected cost will be. We then wait for your permission to get started on service and repairs.
Sometimes a repair will require us to Special Order a replacement part in order to complete your service or repair. Once we have your estimate approval, we'll get parts on order. Most parts arrive within 3-10 business days.
Once we have your approval, (or when parts arrive), we'll notify you and get started on wrapping up the service and repairs to your unit. This also includes our complimentary Maintenance and Optimization to your system.
Once we've completed repairs to your computer, and completed our final system checks, we'll promptly notify you that service is complete and everything is ready for pickup.