You'll be happy you found a PRO

Reasonable priceS - friendly service - trustworthy technicians

Our mission

Is More Than Just Repairs, it's A Pledge to Customer Satisfaction

At Springfield PC PROS, our mission is to set the gold standard for customer satisfaction within the computer repair industry. We are passionately committed to providing a service experience characterized by honesty, fairness, and an unmatched level of dedication to solving your problems. Taking care of our customers is not merely a goal we strive for; it is a commitment we uphold in every interaction. We believe that by adhering to these principles, we are able to not only meet, but to exceed our customers expectations, making us the trusted partner in all your computer repair needs.

Our values

means Our Reputation Matters - Integrity in every service

At Springfield PC PROS, we understand the paramount importance of reputation in our industry. We wholeheartedly commit to conducting our business with fairness, integrity, and transparency, rejecting any dubious tactics that some computer companies may employ. We pledge to treat you, our valued customers, with the same honesty and respect that we would expect for ourselves. This approach has been instrumental in our steady growth, culminating in the establishment of our brand-new brick-and-mortar storefront right here in Springfield, MO, our hometown!

meet the owner

Timothy Gleaves

Timothy boasts more than two decades of expertise in the IT industry, spanning Fortune 500 enterprises to small businesses. This extensive background has granted him a comprehensive grasp of delivering top-tier customer service and ensuring a positive client experiences.

This wealth of experience has been instrumental in his establishment of Springfield PC PROS. When he’s not dedicated to resolving tech challenges for his clients, Timothy channels his passion into technology projects, embarks on day trips, enjoys quality moments with his dog, and endeavors to transform his lawn into something more vibrant than a mere patch of weeds.